General:
All work carried out by Xtreme D’signs is subject to the client’s agreement with our terms and conditions.
Affordable Pricing T&C:
- For Print & Digital Media: Maximum 2 pages of A4 size, providing 20 final designs with open & print files.
- The client is to supply final text and copyright images with a complete brief.
- Additional image searches and stock images are chargeable.
- Only licensed stock images will be used; Xtreme D’Signs is not responsible for unlicensed images.
- GST is extra.
Project Acceptance:
- Xtreme D’Signs provides a written estimate or quotation.
- The client’s signed acceptance, official purchase order, or email acknowledgment binds them to our terms and conditions.
- Xtreme D’signs’ terms govern the job.
Design Charges:
- Charges and payment details are outlined in the estimate or quotation.
- A 50% non-refundable payment is due upon the customer’s signed acceptance.
- The remaining 50% is due upon project completion.
Source Files:
- Proofs and PDF files are provided; source files may require a separate quotation or ‘buy-out’ charge.
Charges for other services:
- Additional services beyond the scope may incur full payment upon estimate acceptance.
Payment:
- An Approval Form or Proof Email and an Invoice are provided before final publication.
- Invoice queries must be submitted within 7 days.
- Payment methods include online transfers, credit cards, or debit cards.
Default:
- An account is considered defaulted if it has been unpaid for 15 days.
- Xtreme D’signs may remove materials until payment is received.
- Default accounts incur legal expenses.
Copyrights and trademarks:
- The client declares appropriate copyright and trademark permissions.
- Xtreme D’signs retains copyright on design work until a specific release.
Alterations:
- Changes beyond the estimated work or agreed scope are chargeable.
Licensing:
- Design, copywriting, or code created by Xtreme D’signs is licensed for one-time use.
- Ongoing license fees are the client’s responsibility.
Data Formats:
- The client agrees to Xtreme D’signs acceptable data formats.
Design Project Duration & Project Delays Due to Client Non-Responsiveness:
- The project must be completed within the estimated timeframe.*
- Client Communication Responsibility – The client must provide timely responses to queries, approvals, and required materials to ensure smooth project progress.
- Project Timeline Adjustments – Delays caused by client non-responsiveness will result in a revised project timeline, subject to our availability.
- Holding Period – If the client fails to respond for 45 days (6 weeks), the project will be put on hold. Resumption will be based on mutual availability.
- Additional Charges – If delays exceed 45 days (6 weeks), reactivation or rescheduling fees may apply to accommodate the project into our workflow.
- No Refund Policy – Payments made for work already completed are non-refundable. If the project is abandoned due to client inactivity, no refunds will be issued.
- Final Notice & Termination – If the client remains unresponsive for 45 days (6 weeks), we reserve the right to terminate the project without further obligation.
- Re-engagement Terms – To restart a stalled project, a re-engagement fee may be required, and a new timeline will be set.
- Liability Disclaimer – We are not responsible for missed deadlines or project failures resulting from the client’s lack of communication or delayed inputs.
Website Design Only:
- Template approval is required before coding.
- Changes post-template approval incur additional charges.
Rights of Access for Website Construction:
- The client grants necessary access for project completion.
Hosting Websites:
- Xtreme D’signs does not provide web hosting services; clients must obtain them from third-party service providers.
- Xtreme D’signs reserves the right to request clients to change their hosting account type if deemed unacceptable due to poor service, insufficient bandwidth, or any other factor hindering website support.
Domain Registration:
- The client has to avail it from third-party service providers.
Search Engine Submission:
- Xtreme D’signs cannot guarantee search engine rankings.
Design Credits:
- Xtreme D’Signs may place a small credit on materials for promotional purposes.
Rights of Refusal:
- Xtreme D’signs reserves the right to refuse immoral, offensive, or illegal content.
Cancellation:
- Cancellation incurs charges for work completed beyond the non-refundable deposit.
Disclaimer:
- Xtreme D’signs makes no warranties and is not liable for damages resulting from products or services.
General:
- Terms and conditions may change without prior notice.
- Acceptance of terms is implied upon order placement.
- An estimate of acceptance forms a contract between the client and Xtreme D’signs.